How To Surprise And Delight Your Customers A-Z Of Business

How To Surprise And Delight Your Customers A-Z Of Business

What if I told you that the ability to surprise and delight your customers is a great way to make and keep yourself relevant in all your business dealings today? Relevant not only in your business dealings, but with everyone around you, too? What would…

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Should I Quit? Business Winners Do!

“Quitters never win and winners never quit.” Right? No. In business today, winners quit all the time. The key is to do it quickly and strategically. So a better quote for business might be one from Will Rogers: “If you find yourself in a hole,…

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Business Quagmire Or Business Opportunity? A-Z Of Business

Would you consider the following situation a quagmire or a business opportunity? You are a legacy company that is very heavy in fixed assets, low in tech and (because of shareholders and Wall Street) the pressure for short term results is very high. You want…

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Mistakes Are Important In Life As Well As Business

This morning reaffirmed what I wrote about last week, that we need to make mistakes. I found the gem below as I was doing my daily devotional and it articulates perfectly my intent in the Making Mistakes In Business Is Important blog: We should be…

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Nothing Is Impossible

This week I had the privilege of hanging with 175 extraordinary and incredible people who not only never say “No!” but always embrace the possible–no matter how big and audacious the goal. It was surreal; All these people gathered under one roof in Cambridge, Mass,…

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A-Z Of Business: Never Say No The First Time

I’ve been thinking lately about doing the impossible, which has brought me to the next topic in my A-Z series. This blog, representing “N,” is “Never Say No The First Time.” How many of you are thinking that sometimes you need to say “No!” to…

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A-Z Of Business: The 3Ms

Once in a while I have to stop and check my “meaningful meter.” In other words, how meaningful are the activities I currently have on my weekly to do list? Many times I get to that point where I seem to have an overwhelming amount…

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Live Life Without Timelines

Recently, a friend who is a prominent business person apologized to me for not getting back to me in a timely fashion. But who am I to judge when the time is right for this person to get back to me? That started me thinking…

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A-Z Of Business: Live Life

What is your definition of living life? You may think spending 60 hours a week in the office and then rushing to a business-orientated golf outing on Saturday is living life, but it’s not. To truly live life, you need to be interacting with all…

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